Raison d'etre of Database AXA Assistance may obtain and maintain
personal records that are necessary to provide
its Services efficiently :
For instance, we may obtain sensitive information
about customer's health, membership programs,
insurance details and other personal data, so
as not to frustrate the customer by asking him
these details each time he calls for service.
Such sensitive information is
used only for the purposes of extending the assistance
services and for no other means.
Confidentiality Control As AXA Assistance also works strictly
on a Business-to-Business level and does not
have any direct marketing action at all and
has absolutely no fervent in any database. In
addition, AXA Assistance in its Agreements with
its clients, always includes a clause that will
highlight its Confidentiality obligation.
So, at every moment our clients
can be sure that their data in in good hands:
Our
reputation is at stake ! And at AXA Assistance
we do not play with this reputations.
Dear Esteemed Customer,
As part of our commitment to providing you with
the highest standard of service, we welcome
and value your comments and suggestions on how
we can continually improve our products and
services.
Upon completion, you may fax this to 6221 5900,
email us at enquiries@axa-assistance.com.sg
or post it to us. If you do not receive acknowledgement
within 7 days, you may wish to call our Operations
Manager at 63222 680.
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